Return Policy

If you purchased the product from an authorized Sisstr dealer location/website, please contact the retailer directly. If you purchased the product from, please follow these instructions: We do not accept returns on items that have been worn/used/damaged/stained. If the product hasn't been used, you can return it to us within 30 days of your purchase date using our pre-paid return shipping label. You can follow the instructions below to get one of those labels. Unfortunately, we don't offer direct exchanges. If you want to exchange something you'll have to return the unwanted product for a refund - 3€ charges fore return shipping and handling. You can go back and purchase what you need. Please allow 7-14 days from when we receive the returned product for the money to be refunded.

To return a purchase, please follow these instructions:

    • Pack product with suitable packaging materials. Make sure that you return the merchandise in original, unused condition, with original packing materials.

      ! Please note we keep our right to refuse a return if: 
      a) the products is not returned in its original poly bag
      b) the original labels have been ripped off
      c) the product in not in new and folded condition

    • Add your name and order number inside the package.

    • Follow this link to go to the Sisstrevolution return portal:
    • Print the return label you created via the return portal and stick it to your return package.
    • Drop your return package off at your local shipping agency:
      Colissimo (La Poste): Czechia, Denmark, France, Ireland, Poland, Portugal, Sweden.
      Fedex: Austria, Belgium, Germany, Italy, Netherlands, Spain. 
      DHL: Finland, Greece, Romania

    A return confirmation will be sent to you as soon as your return is processed. Please note that we will deduct 3€ from your refund for shipping and handling. You can always ask us for help, contact our customer service team at and we'd be happy to help you out!

    *We offer one free return label per order. If you have used the free label and want to return more products from the same order at a later time, you will be responsible for the return shipping.

    If you purchased the product from an authorized Sisstrevolution dealer location/website, please contact the retailer directly.

      In case you like to use your own shipping service , please send to this address:

      Stokehouse Europe
      Sisstrevolution Return Department
      584 Avenue des Rémouleurs
      40150 Soorts-Hossegor, France

      Sisstr does not accept returns or exchanges on wetsuits that have been worn in the water. We ask that you please make sure the suit fits 100% correctly BEFORE getting into the water. Sisstr reserves the right to refuse a refund/return if the items have any signs of wear, alterations, misuse or damage. The customer will be responsible for cost of return shipment if the return is refused. All sales are final on Sisstr stickers, prints, surfboards, and books.